Terms of service
Here's the rewritten Terms of Service with all placeholders filled in and personal email replaced:
TERMS OF SERVICE
OVERVIEW
Welcome to Velura. The terms "we", "us" and "our" refer to Velura. Velura operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Velura is powered by Shopify, which enables us to provide the Services to you.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You are solely responsible for maintaining the security of your account credentials and for all account activity.
SECTION 2 - OUR PRODUCTS
We have made every effort to provide an accurate representation of our products. Colors or product appearance may differ from how they appear on your screen due to device settings. All product descriptions are subject to change at any time without notice.
Please note: Some customers may receive bottles labeled Viareline instead of Velura. Viareline is our previous collection name. The formula, ingredients and quality are completely identical — only the label name is different. If you receive a Viareline labeled bottle, please be assured you are receiving the exact same product you ordered with the same Cyperus Rotundus formula and full 365-day money back guarantee.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Velura reserves the right to accept or decline your order for any reason. Your order is not accepted until Velura confirms acceptance and receives payment. Please review your order carefully before submitting.
Your purchases are subject to our Refund Policy. You represent and warrant that your purchases are for personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and confirmed in your order confirmation email. Unless otherwise stated, posted prices do not include taxes, shipping or customs charges.
You agree to provide current, complete and accurate payment information for all purchases. You represent and warrant that the payment information you provide is true, correct and complete and that you are authorized to use the payment method provided.
SECTION 5 - SHIPPING AND DELIVERY
We currently ship to the following countries only:
🇺🇸 United States 🇬🇧 United Kingdom 🇨🇦 Canada 🇦🇺 Australia 🇳🇿 New Zealand
All delivery times are estimates only and are not guaranteed. We are not liable for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, risk of loss passes to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on our Services including trademarks, text, images, graphics, video and audio are owned by Velura or its licensors and protected by applicable intellectual property laws. You may not reproduce, distribute, modify or transmit any material without our prior written consent.
Velura's names, logos, product and service names, designs and slogans are trademarks of Velura. You must not use such trademarks without our prior written permission.
SECTION 7 - OPTIONAL TOOLS
You may be provided access to third-party tools which we neither monitor nor control. We provide access to such tools "as is" without any warranties. Any use of optional third-party tools is entirely at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content or accuracy of any third-party websites. Accessing third-party websites is at your own risk.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Velura is powered by Shopify, which enables us to provide the Services to you. All sales and purchases are made directly with Velura. Shopify is not responsible for any aspect of any sales between you and Velura. You expressly release Shopify and its affiliates from all claims arising from your purchases and transactions with Velura.
SECTION 10 - PRIVACY POLICY
All personal information we collect is subject to our Privacy Policy. By using the Services, you acknowledge that you have read and agree to our Privacy Policy.
SECTION 11 - FEEDBACK
If you submit any ideas, suggestions, feedback or reviews, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish and distribute such feedback for any purpose including commercial use. You represent that you own all rights to the feedback you submit.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally information on our Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions or availability. We reserve the right to correct any errors and cancel orders if any information is inaccurate at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful or malicious purpose, to violate any laws or regulations, to infringe intellectual property rights, to harass or harm any person, to transmit false or misleading information, or to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services.
You agree not to upload viruses or malicious code, reproduce or resell any portion of the Services, collect personal information of others, spam or phish the Services, or use any automated tools to access the Services without our express permission.
SECTION 14 - AGENTS
No automated agent or software may access, use, or interact with our Services unless it identifies itself clearly in all requests and operates in strict accordance with our usage requirements. We reserve the right to limit or block any agent access at any time.
SECTION 15 - TERMINATION
We may terminate your access to the Services at any time without notice. You will remain liable for all amounts due up to the date of termination.
SECTION 16 - DISCLAIMER OF WARRANTIES
THE SERVICES AND ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.
SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, VELURA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SERVICES.
SECTION 18 - INDEMNIFICATION
You agree to indemnify and hold harmless Velura, Shopify and our affiliates from any losses, damages or claims arising from your breach of these Terms, your violation of any law, or your use of the Services.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
These Terms of Service constitute the entire agreement between you and Velura and govern your use of the Services. Our failure to exercise any right or provision does not constitute a waiver of that right or provision.
SECTION 21 - ASSIGNMENT
You may not transfer or assign this Agreement without our prior written consent. We may transfer or assign these Terms without notice to you.
SECTION 22 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where Velura is headquartered. You consent to the personal jurisdiction of such courts.
SECTION 23 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or change these Terms at any time. Your continued use of the Services following any changes constitutes acceptance of those changes. We will notify you of any material changes in accordance with applicable law.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Velura
hello@veluraritual.com
www.veluraritual.com
Serving customers in:
United States | United Kingdom
Canada | Australia | New Zealand